Description
Program Description
Building personal skills have long been the hallmark of winning individuals and organizations.
1. Identify and recognize the types of conflict.
2. Learn to keep conflict about process or operational issues and avoid turning conflict into a personal issue.
3. Utilize skills to resolve conflict with others including defusing and decelerating.
4. Modify and manage personal skills to insure conflict is Not encouraged or accelerated.
5. Assist others in the resolution of conflict with an assertive facilitated method.
“The journey to the ‘ultimate achievement’ never ends.” ~ Genero Crenshaw

Recognize Types of Conflict

Keep Conflict About Process

Resolve Conflict With Others

Modify and Manage Personal Skills

Defusing and Decelerating Skills

Assist Others in Resolution
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