Conflict Management and Resolution

Building personal skills have long been the hallmark of winning individuals and organizations.

benefit

Recognize Types of Conflict

Team-Member-Relationship

Keep Conflict About Process

approchability

Resolve Conflict With Others


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Description

Program Description

Building personal skills have long been the hallmark of winning individuals and organizations.

1. Identify and recognize the types of conflict.
2. Learn to keep conflict about process or operational issues and avoid turning conflict into a personal issue.
3. Utilize skills to resolve conflict with others including defusing and decelerating.
4. Modify and manage personal skills to insure conflict is Not encouraged or accelerated.
5. Assist others in the resolution of conflict with an assertive facilitated method.

“The journey to the ‘ultimate achievement’ never ends.” ~ Genero Crenshaw

benefit

Recognize Types of Conflict

Team-Member-Relationship

Keep Conflict About Process

approchability

Resolve Conflict With Others

leadership

Modify and Manage Personal Skills

hand-shake

Defusing and Decelerating Skills

Welcome-email-girl

Assist Others in Resolution

What customers are saying:

Clark County D.A.

Understand others

I love that it teaches to understand others communication styles so offense isn’t taken when it doesn’t match your own

Clark County D.A. June 5, 2017

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Clark County NV

I stayed an additional hour

 I initially planned to attend for an hour, but found the topic so interesting, I stayed for an additional hour.  I think the academy will give the students a perspective of management of which they may not have been made aware of in the past.

Clark County, NV March 29, 2016

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Clark County NV

I enjoyed the partner activities

I enjoyed the partner activities because we were able to meet different people that we may see from day to day but never have spoken too. I really enjoyed the class 🙂

Clark County D.A. March 31, 2017

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Brand

SEE Inc

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Additional information

Available:

Online, In Person, Blended Learning
Program Time:

Online: 1.5 hours, In Person: 3 hours
ICC Credits:

.15 – .3, ICC Provider #1319
Objectives:

• Identify and recognize the types of conflict.
• Learn to keep conflict about process or operational issues and avoid turning conflict into a personal issue.
• Utilize skills to resolve conflict with others including defusing and decelerating.
• Modify and manage personal skills to insure conflict is Not encouraged or accelerated.
• Assist others in the resolution of conflict with an assertive facilitated method.
Target Audience:

Learn to keep conflict about process or operational issues and avoid turning conflict into a personal issue.

DiSC®

Understanding yourself and others is a key ingredient to success as a leader, success working in teams, success as a service provider, and success in life.”

DiSC-sidebarThe DiSC® tools are designed to provide a highly accurate view of you and what that means to the interactions and relationships that drive your success.

SEE uses DiSC® assessments as a measurement of behaviors and communication styles. It is highly recommended to complete your DiSC® profile as a valued companion as you learn and grow with us. This is a one time assessment that can be completed and referenced in all of our online and in person learning programs.

There are multiple solutions and reports that can be completed. Each of them provide a different focus as well as provide various details related to that targeted focus. Please choose the assessment that fits you best. Contact us if you would like assistance in determining which one is best for you and your situation.

Note: This is not a requirement and you can complete the program and gain the skills associated with personality styles.

Everything DiSC® Workplace Profile

Build better relationships — one relationship at a time.

The Everything DiSC Workplace Profile can be used with everyone in an organization to improve the quality of the workplace.

» Learn More

Completing your DiSC® Profile will provide you with a lot more depth of your personal communication style as well as others that you interact with on a daily basis.

It will enhance your learning experience tremendously.

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