Effective Communication

The foundation of success is found in a person’s ability to communicate effectively.
Enroll Online

Effective, clear, concise, and powerful communication skills will have a dramatic impact on the quality of your leadership, the service you provide, the ability to work together and in your life. If we want to be successful, we must master the skills of communication. Don’t take this baseline foundation skill for granted any longer.

Effective Communication provides the foundational skillset that is extremely important as a success factor in leadership, customer service, and team dynamics.

Successful communication is an essential skill to improve status in both your professional and personal life. Recognizing and then mastering the skills taught in this program will help you strengthen relationships in all facets of your daily life.

• Discover your personal communication style and how others perceive you
• Learn the competencies of communication and the application in everyday situations
• Recognize the importance of communication on the overall success of any organization
• Create personal action plans to implement the skills and competencies learned
• Identify areas to utilize learned skills for company benefit and personal growth

• Demonstrate elevated interest in consciously improving communication
• Appreciate the benefits of an excellent communication event
• Connect with Team Members on a deeper level
Enjoy the reward of strengthened interpersonal connections


Enhance Listening Skills •  Communicate Clearly  • Manage Non-Verbal Signals




Additional information


Online, In Person

Program Time:

Online: 4 hours

ICC Credits:

.4, ICC Provider #1319


Upon completion, you will receive a certificate upon completion with verified hours. We recommend participants check with their governing organization to verify acceptance of learning hours from SEE Online courses towards CEUs. *Customized certificates can be created to verify CE credits if needed.

Target Audience:

Those looking to communicate effectively in the working environment.


• Identify personal communication style, recognize the key elements of communication style in others and adapt communication style for maximum reception of information.
• Modify non-verbal messages to create positive and neutral communication environments.
• Apply the concept of communication richness and the impact of tone to improve clarity in all verbal communications, including customer, team member, and leadership interactions.
• Create personal action plans and strategies to implement the skills and competencies learned.


Based on IMPACT – The ROI of Leadership


“Understanding yourself and others is a key ingredient to success as a leader, success working in teams, success as a service provider, and success in life.”

DiSC-sidebarThe DiSC® tools are designed to provide a highly accurate view of you and what that means to the interactions and relationships that drive your success.

SEE uses DiSC® assessments as a measurement of behaviors and communication styles. It is highly recommended to complete your DiSC® profile as a valued companion as you learn and grow with us. This is a one time assessment that can be completed and referenced in all of our online and in person learning programs.

There are multiple solutions and reports that can be completed. Each of them provide a different focus as well as provide various details related to that targeted focus. Please choose the assessment that fits you best. Contact us if you would like assistance in determining which one is best for you and your situation.

Note: This is not a requirement and you can complete the program and gain the skills associated with personality styles.


Completing your DiSC® Profile will provide you with a lot more depth of your personal communication style as well as others that you interact with on a daily basis.

It will enhance your learning experience tremendously.

IMPACT Training: Effective Communication

IMPACT TrainingThe foundation of success is found in a person’s ability to communicate effectively.


Effective Communication is the 2nd Program in the Leadership Excellence Certification.Certifications


The Effective Communication program will provide the skills needed to enhance your communication. No matter your title, you must master communication skills in order to be successful.

All industry types can benefit and find value in the program.

IMPACT is a research-based, empirically driven model based on rigorous analysis of what makes individuals and organizations successful. The IMPACT competency framework is based on the expertise and insight from outstanding organizations and thought leaders across many disciplines.



 Cost-Effective Training
 Flexible and Nimble Education
 Scalable Professional Development
 Engaging Learning Environment
 High-Quality Measurable Results

SEE Learning Experience: SEE online programs are more than videos and convenience. They are about impact, value, and retention that exceeds any traditional classroom setting.  Our clients have reported their online experience with SEE to have greater learning, longer retention of key skills, enjoyment, high impact, user-friendly interface, and engaging content.  Overall, our customers say that eLearning from SEE works and is a great value. 

When you complete a SEE online program you will receive a Certificate of Completion that you can use on your resume, for your next promotion, CEU’s, or print and frame.

Our online programs are completed at your own time, at your own pace.

All online programs include life-time access, allowing you to review and revisit any time.

You can choose to enroll in a 12-week follow-up program following any of our online programs for no additional fee. » SEE Track

Each program adapts to various learning styles with elements that include video, audio, learning activities that are all full of content.

Private team groups allow you to learn together as a team.

Program discussions and interaction from other participants are all part of the SEE Online learning community.

Earn CEU’s Online or In Person

SEE’s learning programs have passed rigorous academic and professional standards to be able to offer our participants continuing education units and, in some cases, credit hours. Whether you take a program online or in-person you are eligible.

icc preferred providerICC Provider #1319